Lost in the Astral – Elevating the Spa Experience

At Lost in the Astral (LITA), we specialize in premium spa management, design, and staffing solutions that redefine wellness experiences. Founded by Scott and Kacie Hinojosa, we bring nearly 20 years of expertise in the wellness industry, combining operational excellence, luxury-focused design, and cutting-edge business strategies to create thriving spa environments.

Luxury spa professionals in a sunlit, modern wellness space, representing Lost in the Astral’s leadership in premium spa management and design
Professional spa team in a luxury wellness setting, illustrating Lost in the Astral’s expert staffing and premium spa management services

Our goal is simple:

To transform spas into high-performing, client-centered sanctuaries.
 Whether launching a new concept or optimizing an existing spa, we ensure:

 ✔️ Seamless operations that maximize efficiency and profitability.
✔️ Luxury-driven designs that elevate the guest experience.
✔️ Elite staffing and training for top-tier service execution.
✔️ Innovative business strategies that future-proof your spa.

We don’t just manage spas—we elevate them.

Meet the Founders Scott & Kacie Hinojosa

Portrait of Scott Hinojosa, Business and Operations Lead at Lost in the Astral, set against a luxury spa backdrop

Scott Hinojosa – Business & Operations Lead

I’ve spent over two decades optimizing operations, building scalable businesses, and driving efficiency across multiple industries. At LITA, I bring a results-driven approach to spa management—ensuring that every aspect, from staffing to technology, works in perfect synergy to deliver an exceptional client experience.

Portrait of Kacie Hinojosa, Wellness and Spa Development Lead at Lost in the Astral, featured with a luxury spa backdrop

Kacie Hinojosa – Wellness & Spa Development Lead

With a Master's in Integrative Health Sciences and nearly 20 years in the wellness industry, I know what it takes to craft spa experiences that clients keep coming back for. My expertise in training, alternative medicine, and holistic wellness allows LITA to offer an elevated, science-backed approach to spa services and staffing.

Why Spas Trust LITA

We aren’t just another spa consulting firm—we’re partners in your success. Our expertise spans across:

Spa consultant reviewing futuristic digital blueprint of a luxury wellness facility, symbolizing Lost in the Astral’s strategic and innovative spa solutions

✨ Bespoke Spa Design

We take full responsibility for the outcomes we help create, ensuring that every action we take aligns with our values. Our clients trust us to provide guidance that delivers real results, and we honor that trust with steadfast reliability.

Symbolic glowing emblem featuring an “S” at the center, representing Lost in the Astral’s full-service leadership and transformative guidance

✨ Full-Service Management

True leadership means setting a clear direction while inspiring others to reach their fullest potential. We guide our clients by example, providing direction and motivation to overcome challenges and create meaningful change.

Futuristic figure surrounded by digital data visuals, representing Lost in the Astral’s data-driven strategy and commitment to transparent, ethical leadership

✨ Data-Driven Strategy

Integrity is the foundation of everything we do. We believe in transparent, honest communication and always standing by our principles, even when it’s not the easiest path. We lead with ethics and authenticity.

Massage therapist providing a luxury spa treatment, symbolizing Lost in the Astral’s commitment to high-end client experiences and personalized care

✨ High-End Client Experience

Our goal is to empower our clients, giving them the tools and insights they need to take control of their own growth. We believe in fostering independence and confidence, helping individuals realize their own potential.

 

Every Wellness spa and facility has a unique vision. We'll bring yours to life.
Abstract glowing emblem representing Lost in the Astral’s core values of innovation, integrity, excellence, and empowerment

Our Guiding Principles

  • Innovation – Staying ahead of the industry curve with cutting-edge strategies.
  • Excellence – Delivering top-tier service, training, and operational efficiency.
  • Integrity – Transparent, results-driven partnerships that build trust.
  • Empowerment – Helping spa teams thrive through expert training and leadership.

Ready to Elevate Your Spa?

Let’s talk. Contact us today to discuss how LITA can take your spa to the next level.

Click here
Luxury spa receptionist at a glowing front desk, symbolizing Lost in the Astral’s professional service and readiness to elevate client experiences

1823 N Coast HWY 
Newport, Or 97365

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